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How tabtouch Handles Your Personal Data

At tabtouch, we want you to know exactly what information we collect when you open an account, make a UPI deposit or browse our lobby, and how we…

Data collected only as neededUPI, Paytm, PhonePe transaction privacyYour right to access and deleteNo data sold to third partiesIndia-region data handling

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What This Privacy Policy Covers

tabtouch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every interaction you have with tabtouch — from the moment you fill in your registration form to each time you fund your wallet via UPI, Paytm, or PhonePe. We collect the minimum data necessary to run your account, process transactions and keep

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your session secure. The data we hold includes your name, contact details, payment identifiers and browsing activity within our platform. Access to and use of tabtouch depends on local law and is available only where local law permits. If your jurisdiction restricts online accounts of this
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nature, the lawful basis for processing your data under that local framework governs how we handle it. We do not share your UPI handle, Paytm wallet ID or PhonePe reference numbers with any advertising network. Retention periods are tied to regulatory and fraud-prevention requirements, after which
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data is securely deleted.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we store your information, want to request a copy of your data, or need to report a concern, our privacy team is reachable through these channels. We aim to respond to all data-related queries within five working days. For account-specific questions involving your UPI or Paytm history, please have your registered email address ready when you get in touch.

Team online

Email Privacy Desk

Send your data access or deletion request directly to our privacy email address. Include your registered account email and the specific request so we can locate your record and respond accurately within five working days.

Live Chat Support

Our chat team is available around the clock and can log a formal privacy request on your behalf, escalating it to the data team. For UPI or PhonePe transaction queries, have your transaction reference ready before starting the chat.

Written Request

For formal erasure or portability requests under applicable Indian data protection frameworks, you may submit a written request through our contact form. We will acknowledge receipt and provide a timeline within two business days.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take a layered approach to protecting the information connected to your tabtouch account — from how cookies track your session to how long we retain your payment history.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. Analytics cookies track page behaviour in aggregate only — no individual browsing profile is sold or shared with advertisers at any time.

Payment Data Handling

Your UPI VPA, Paytm wallet number and PhonePe references are transmitted over TLS-encrypted connections and stored in tokenised form. We never hold your full bank account credentials or card number on our servers after a transaction completes.

Account Security Practices

We enforce two-step verification at login and flag unusual access patterns automatically. If a sign-in attempt comes from an unfamiliar device or region, we email your registered address before allowing the session to proceed.

Data Retention Schedule

Active account data is retained while your account remains open. After account closure, transaction records are held for the period required by applicable financial regulations, then permanently deleted. We do not keep data longer than the law requires.

Who Can Access Your Data

Only authorised tabtouch staff with a legitimate operational need can access your personal data. Third-party payment processors handling UPI and Paytm flows are contractually bound to process your data solely for that transaction purpose.

Requesting Changes to Your Data

You can request a correction, download or deletion of your data at any time by contacting our privacy desk. Deletion requests are processed within 30 days, subject to any legal hold periods tied to your transaction history.

Frequently Asked Questions About Your Privacy

The answers below address the most common questions we receive about data rights, cookie settings, payment record access, and how to update or remove your personal information from our systems. If your question is not covered here, our privacy desk can help directly.

We collect your name, email address, mobile number, date of birth and the device details used at registration. Payment method identifiers — such as your UPI VPA or Paytm ID — are added when you make your first deposit.

We share data only with payment processors (UPI, Paytm, PhonePe) strictly to complete your transactions, and with fraud-prevention services as required. We do not sell, rent or trade your personal information to any marketing or advertising network.

Send a data access request to our privacy desk email with your registered account address and a description of what you need. We will compile and send your data package within 30 days of receiving a valid request.

Yes. Submit a deletion request through our contact form or privacy email. We will erase your personal data within 30 days, except for transaction records we are legally required to retain under applicable financial regulations.

We use essential, preference and analytics cookies. You can manage non-essential cookies through the cookie preference panel on our site. Disabling analytics cookies does not affect your ability to log in or access your account.

Authorised staff can see transaction amounts, timestamps and status codes for fraud-prevention and support purposes. Full bank account numbers and PhonePe PINs are never transmitted to or stored on our platform.

Log in and visit your account profile to update basic details. For corrections to identity documents or date of birth that require verification, contact our support team via live chat or the privacy desk email and we will process the change.

How tabtouch Handles Your Personal Data

Contact Us About Your Data

Email Privacy Desk

Live Chat Support

Written Request

Data Handling, Cookies and Account Security

Cookie Use

Payment Data Handling

Account Security Practices

Data Retention Schedule

Who Can Access Your Data

Requesting Changes to Your Data

Frequently Asked Questions About Your Privacy

01 What personal data does tabtouch collect when I open an account?

02 Does tabtouch share my data with third parties?

03 How do I request a copy of the data tabtouch holds about me?

04 Can I ask tabtouch to delete my account data?

05 How does tabtouch handle cookies and what are my choices?

06 Is my UPI or PhonePe transaction history visible to tabtouch staff?

07 How do I correct inaccurate information on my account?

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